All payments processed by Shopify Payments and PayPal — PCI-DSS Level 1 certified. CEENR never sees or stores your full card number. Checkout is encrypted end-to-end with TLS 1.3.
1. Accepted payment methods
| Type | Networks / wallets | Processor |
|---|---|---|
| Credit / debit cards | Visa, Mastercard, American Express, Discover, JCB, Diners Club | Shopify Payments |
| Digital wallets | Apple Pay, Google Pay, Shop Pay | Shopify Payments |
| PayPal | PayPal balance, linked card, linked bank | PayPal |
| Buy Now, Pay Later | Shop Pay Installments (4 interest-free payments on orders $50–$3,000) | Affirm via Shopify |
2. Currency
All prices and charges are in US Dollars (USD). If your card is issued outside the US, your bank may apply a foreign-transaction fee and a currency conversion rate over which CEENR has no control.
3. When you are charged
- Credit card / digital wallet: charge authorized at order placement, captured when the order ships (typically 1–2 business days).
- PayPal: charge captured at order placement.
- Shop Pay Installments: first installment at order placement; subsequent installments every 2 weeks, automatically.
4. Security
- Checkout is hosted on PCI-DSS Level 1 compliant infrastructure (Shopify Payments / PayPal).
- All payment data is encrypted in transit (TLS 1.3) and at rest by the processor.
- CEENR does not see, store, or process your full card number, CVV, or PIN. We only receive a tokenized reference to the transaction.
- 3-D Secure (Visa Secure, Mastercard ID Check) may be invoked by your card issuer for additional verification.
- If you suspect fraud on your card, contact your card issuer first, then email [email protected] with your order number so we can flag the order.
5. Sales tax
Sales tax is calculated at checkout based on your shipping address and applicable state/local rates. We collect and remit sales tax in all US jurisdictions where CEENR has economic nexus under South Dakota v. Wayfair.
6. Refunds and reversals
- Refunds go back to the original payment method.
- Credit / debit card refunds typically appear on your statement within 5–10 business days.
- PayPal refunds typically settle within 3–5 business days.
- Shop Pay Installments: any future installments are canceled; previously paid installments are refunded within 5–10 business days.
7. Chargebacks and disputes
If you have a problem with your order, please contact [email protected] before filing a chargeback. We resolve almost all issues within 2 business days. Chargebacks filed without first contacting us may take 60–90 days to resolve through the card network.
8. Questions
Email [email protected].